Ecole hôtelière de Lausanne

Transcription

1 Ecole hôtelière de Lausanne Welcome you! Dr Jamil Hebali Ecole hôtelière de Lausanne Head of Market Intelligence Unit Dr Nicolas Oury Lintao SA Managing Director

2 First in the World First hotel management school created in the world First hotel management school (TNS Sofres ranking) Founded by 2

3 Our mission We select passionate people and educate them to become responsible leaders in hospitality Ecole hôtelière de Lausanne 3

4 Our approach A d u a l s y s t e m c o m b i n i n g t h e A r t a n d S c i e n c e o f H o s p i t a l i t y 4

5 A few figures about our school GRADUATES 25,000 STUDENTS ON CAMPUS 1,800 NATIONALITIES ON CAMPUS 80 FACULTY AND STAFF MEMBERS 360 COMPANIES HAVING RECRUITED ON CAMPUS SINCE

6 Our students FEMALE MALE France Germany Rest of Europe FRENCH ENGLISH Switzerland Americas Asia Pacific Middle-East Africa 6

7 Our programs Bachelor of Science / Economiste d Entreprise HES International Hospitality Management 4 years Diploma - Hotel and Restaurant Management 2 years Executive MBA in Hospitality Management 12 months 7

8 Airline catering Resorts & leisure Restaurants Clubs & spas The hospitality industry Consulting services Airline companies Luxury products International hotel chains F&B catering Wealth Independent hotels management Private banking 8

9 Some hotels managed by our alumni Four Seasons Hotel George V Paris Beau-Rivage Palace, Lausanne The Ritz Carlton Berlin Le Peninsula Hong Kong 5W Hotel Montreal The Dorchester London Park Hyatt Shanghai Bulgari Hotel Milan Shangri-La Hotel Jakarta Park Hyatt Paris-Vendôme

10 Our vision: EHL Be the premier, world-wide reference in hospitality education 10

11 EHL QUALITÉ MARQUE CROISSANCE PARTENARIAT CAMPUS CAPITAL HUMAIN 11

12 Executing Strategy The Vision Barrier Only 5% of the workforce understand the strategy The People Barrier Only 25% of managers have incentives linked to overall strategy 9 of 10 organizations fail to execute strategy The Management Barrier 85% of executive teams spend less than one hour month discussing strategy The Resource Barrier 60% of organizations do not link budgets to strategy 12

13 Executing EHL Strategy STRATEGIC AXES STRATEGIC OBJECTIVES KEY PERFORMANCE INDICATORS DRIVERS ( DIMENSIONS ) 13

14 Executing EHL Strategy QUALITÉ #1 - Délivrer une formation de qualité #2 - Implanter un portefeuille de niveau HES #3 - Développer la VA du portefeuille MARQUE #7 - Renforcer le positionnement et la marque EHL #8 - Développer le réseau des anciens CROISSANCE #4 - Assurer la croissance du C.A. et de la rentabilité PARTENARIAT #9 - Développer des partenariats avec des acteurs de premier plan CAMPUS #5 - Développer un campus innovant, stimulant, efficace #6 - Pérenniser l'ehl comme cluster mondial de l'accueil CAPITAL HUMAIN #10 - Promouvoir l'ehl comme employeur attractif 14

15 Executing EHL Strategy QUALITÉ STRATEGIC AXES #1 - Délivrer une formation de qualité STRATEGIC OBJECTIVES Succès professionnel des étudiants KEY PERFORMANCE INDICATORS Niveau de poste Salaire moyen Diplômés travaillant dans l Hôtellerie Employabilité DRIVERS ( DIMENSIONS ) 15

16 Executing EHL Strategy QUALITÉ #1 - Délivrer une formation de qualité Succès professionnel des étudiants Niveau de poste Salaire moyen Diplômés travaillant dans l Hôtellerie Employabilité 16

17 Executing EHL Strategy 6 STRATEGIC AXES 10 STRATEGIC OBJECTIVES 23 KEY PERFORMANCE INDICATORS 48 DRIVERS ( DIMENSIONS ) 17

18 Executing EHL Strategy Board of Governors Politicians Representatives of different 6 STRATEGIC organizations AXES or sectors 10 STRATEGIC OBJECTIVES Executive Committee General Director Secretary General Dean of Education and Research Human Resources Director Finance Director Campus Development Director 23 KEY PERFORMANCE INDICATORS 48 DRIVERS ( DIMENSIONS ) 18

19 Executing EHL Strategy Board of Governors Politicians Representatives of different organizations or sectors Executive Committee General Director Secretary General Dean of Education and Research Human Resources Director Finance Director Campus Development Director 19

20 Executing EHL Strategy Board of Governors Politicians Representatives of different organizations or sectors SIMPLE / INTUITIVE / ENGAGING MAXIMIZE USER COMPREHENSION Executive Committee General Director Secretary General Dean of Education and Research Human Resources Director Finance Director Campus Development Director Performance Measure MACRO TO MICRO VIEW 3 CLICKS TO FINDINGS User Experience 20

21 Executing EHL Strategy QUALITÉ Performance Measure #1 - Délivrer une formation de qualité Succès professionnel des étudiants Actual Objectif Performance Niveau de poste Salaire moyen Diplômés travaillant dans l Hôtellerie Employabilité 85% de managers CHF 76% 98.7% 82% CHF 65% 98.2% 104% 105% 117% 100% Demo Data 21

22 Executing EHL Strategy Performance Measure QUALITÉ 103% #1 - Délivrer une formation de qualité 106% Succès professionnel des étudiants 106% Niveau de poste Salaire moyen Diplômés travaillant dans l Hôtellerie Employabilité Performance 104% 105% 117% 100% 22

23 Executing EHL Strategy User Experience QUALITÉ 103% 1 st click #1 - Délivrer une formation de qualité 2 nd click 106% Succès professionnel des étudiants Niveau de poste Salaire moyen Diplômés travaillant dans l Hôtellerie Employabilité 3 rd click 106% Performance 104% 105% 117% 100% 23

24 Executing EHL Strategy 24

25 Our partner Transform technology into Business solutions Specialized in Business Intelligence Dedicated to QlikView BI Expertise Agile BI & Mobile BI Technologies Ready-to-use BI Dashboard for your Business Top #1 Qlikview video on the web ( views) Best new Qliktech partner for France & Switzerland 2012/2013 Finalist (Top #5) of the International Dashboard Challenge (Open Data) Lintao founder awarded as «Qlik Luminary 2014» 25

26 Our partner: Lintao SA 1 GREAT EFFICIENCY ANY USAGE A Ready-To-Use First-class Dashboard for your Business From Top Management to Business Analysts VERY CAPABLE POWERFUL Large catalog of 50+ available analyses: Cockpit, Map, Trends, What-if Scenario Run any analysis, on any dimension with any KPI 2 AMAZING USER EXPERIENCE SIMPLE Almost no user training required INTUITIVE ENGAGING Easy access to advanced analytics Attractive Design 3 DEPLOYED IN TWO DAYS 2 DAYS Configuration ANY SOURCE ANY DEVICE ERP (SFDC, SAP, Oracle Apps..), Custom App, Excel ipad & Desktop Powered By 26

27 Architecture Board of Governors Executive Committee Qlikview LinPack by Lintao Strategic Axes Strategic Objectives KPIs Drivers KPI Dictionary Business Rules Color Coding Data Hub Finance / Navision Employee Satisfaction Surveys Training Surveys Alumni database Human Resources Admissions 27

28 Benefits & Impacts Excellent visibility on performance achievement and progression towards the objectives People alignment to EHL strategy Actionable framework to support EHL development towards its defined vision & mission Consolidate the activities of all departments in formulating their own strategies to meet the ambitions of the EHL 28

29 Ecole hôtelière de Lausanne Thank You